The Cost-Effective Alternative to Traditional Offshore IT Outsourcing
What is Rural Sourcing? Rural is a relative term – to some it’s a small town, and to others, it’s a second-tier city like Omaha, Nebraska. Generally, rural sourcing centers are located in low-cost areas compared to urban-based centers. One thing most people agree on – there’s a lifestyle component to it, with more focus on family, outdoors, and community.
Rural Provider Advantages
Quality Management Systems and Processes – In order to drive highly productive teams that can deliver consistently high SLAs, Rural- based service centers invest heavily in implementing process quality and standards for service delivery.
Labor Rates – Rural-based service centers don’t have to pay high urban wages but still have workers in U.S. time zones with native English language skills, lower attrition rates and the much-touted Midwestern work ethic — some of the same benefits that have led banks, retailers and insurance companies to locate customer service call centers in Nebraska.
Personal Service – Rural-based service centers are able to provide a higher level of personal service to clients. It is common to find senior executive teams intimately involved even with very small contracts.
Infrastructure – Rural-based service centers can also leverage existing infrastructure to achieve further economies through a service delivery “factory” framework of common best practice processes (ITIL and CMM), tools, training, operating models, and knowledge management disciplines. Rural sourcing centers are also well-positioned to provide custom application development and testing services.
Rural Development Benefits
- Reduced on- site contractor costs
- Access to specialized skill sets
- Stability of resources; low turn-over
- Security for your intellectual property
- Full life cycle development capabilities
- Limit ramp-up and training time
- Minor time zone differences
- Easy and close communication
- Eliminate cultural issues
- Eliminate language barriers
- Customized talent and IT skills
- All work is performed in the US
While most outsourcing providers do their best to fit existing teams to your needs, QAT Global develops custom teams who are committed to your company and QAT Global. This ensures low turnover, fast ramp up, and cost effectiveness from start to finish. By locating software development and testing centers in rural areas, QAT Global is able to lower costs while maintaining the high quality customers expect. Our approach invests heavily in talent acquisition, training, and workforce development across the entire service value chain. Young, energetic and talented associates join teams of experts to take responsibility for well- defined tasks that match their skills. We truly care about our clients and delivering strong business value. Our clients, become long- term partners and you will too with agile solutions, strong ROI, and support. If you have a problem, you can get right on the phone and talk through the issue real-time. No time, language, or cultural barriers. A strong focus on tools, processes, and infrastructure for integration and collaboration between teams to ensure best practices driven program management and governance.
Surrounded by farmland and situated on the Missouri River, Omaha provides a nice balance of the city and country. Nebraska Ranks 3rd in Best Quality of Life – Business Facilities Magazine Rankings Report, 2011 Why Omaha? Not too big. Not too small. Omaha offers employees a higher quality of life compared to urban lifestyles. For many staff members moving to Omaha is a lifestyle change, versus a career change. Nebraska also offers many other advantages:
- World class telecommunications infrastructure
- Reliable power
- Unmatched work ethic
- Clear speaking accent
- Traditional American values
- Centrally located
Ready to save 20-40% over metro areas or comparable in-house/contract staffing engagements? Learn more about Rural Sourcing
Take the Steps for Success
Ready to put rural sourcing to work for you and take your business to the next level? The rural sourcing teams at QAT Global are here to execute on your vision and deliver cutting-edge software to your users that leverages best practices, emerging technologies, and a modern engagement model. Using an Agile software development approach with proper planning and the right people on your team will put you on the path to success. The development team at QAT Global is experienced in developing all kinds of enterprise applications and SaaS products for clients in a wide variety of industries. Put your next software project on the path to success, start the conversation with our team today about rural sourcing.
Interested in learning more? Start the conversation today.