The Client & the Challenge
Headquartered in Hendersonville, TN, PIC (Pig Improvement Company) is the international leader in the provision of continuous genetic improvement in swine breeding stock and world-class technical support to the global pork supply chain. PIC combines quantitative analytics with leading-edge biotechnology to develop breeding stock that helps its customers maximize proﬁtability. PIC is a division of Genus plc – a for-proﬁt organization that is dedicated to the responsible exploration of innovations that beneﬁt the well-being of animals, farmers, and ultimately consumers.
The primary purpose of PIC’s Health Assurance area is to monitor health conditions for the whole supply chain, which includes PIC farms, customer farms, transportation, and the external environment in general. PIC Health Assurance works closely with several HTV (Health Team Veterinarians), which in turn provide services and advice to farmers and their veterinarians. As soon as PIC Health Assurance detects a cause of concern, HTVs are notiﬁed and subsequently take the necessary steps to evaluate possible health issues related to the cause of concern.
The core application in their portfolio is their Vet-to-Vet (V2V) application, which allows the PIC HA team to submit and track requests directed to the HTV. It included a low level of integration with several third-party applications and was developed internally by Genus in 2003 using Java/JSP – version 1.7 in, supported by an Oracle database.
PIC wanted to modernize the Vet-to-Vet (V2V) application in an eﬀort to manage veterinarian communications associated with orders better and improve functionality and reliability of the tool. Tool owners determined that the application was no longer eﬀective in providing a robust platform for Veterinarian and Administrator communication in a user-friendly online environment.
QAT Global’s Approach
PIC desired to use current web-based technologies and a more eﬀective tool design to redesign, develop, and implement a new version that would provide their vet-to-vet stakeholders with more information, a more userfriendly environment, and provide better stakeholder collaboration around health requirements and issues to be communicated to customers’ veterinarian.
What We Did as a Part of the Solution
QAT Global’s browser-based solution utilizes the latest web-based technologies so Veterinarians and Administrators can access the system from mobile, desktop, and laptop devices.
The new solution is user friendly, aesthetically pleasing, provides detailed information about veterinarian requests, provides ﬁlterable lists of all PIC’s vet-to-vet requests, manages workﬂows, manages access via user roles, notiﬁes users of updates to the system and progress of activities, and is secured against intrusion through SAML integration with PIC’s security solution. The site design incorporates the latest functionality for party-to-party collaboration (Internal and External Users) and a notiﬁcations system to drive the vet-to-vet process and update stakeholders on progress.
In addition, the solution employs consistency of design across all pages/sections of the solution, adheres to Genus IT development standards and best practices, has source code that is managed and saved in Genus IT source code repository. It is compatible with all current web browsing technology, can be easily upgraded, and is compatible with the Genus IT environment. We utilized agile project management methodology during development.
The result was a solution which:
- Introduced the concept of a PIC portal capable of hosting several PIC applications, starting with Vet-to-Vet
- Includes a user dashboard upon login with, request status counts, aging requests, and other relevant information
- Is accessible via single sign-on (SSO) for internal (PIC) users and via a login page for external (nonPIC) users
- Allows users to create and update requests with easy to use guided forms
- Allows users to attach documents/pictures to requests, regardless of status
- Allows users to ﬁlter request lists to see those important to them
- Notiﬁes users via email and/or text about requests directed to them
- Provides users with the ability to export ﬁltered lists